PayPal Money on Hold – Why?

Have you ever been caught in a situation where you are trying to make a purchase online using PayPal and you notice that your money has been put on hold? It happens sometimes and it can take up to 21 days before the money is released. So, what causes PayPal money on hold and how can you go about it?

Why is My PayPal Money on Hold?

Money that is on hold can only be released after the buyer has confirmed that they have received the goods in perfect condition. There are different reasons why your money could be placed on hold and they include the following:

  • Suspicious selling pattern.

PayPal will always place an account on hold if they realize that your selling pattern has changed. If you have an abnormal increase in sales volumes, if you change the type of items that you are selling, a change in prices of goods being sold and many other suspicious things can cause your account to be placed on hold.

  • You have not been selling items for a while.

If you have been actively selling items and suddenly you go missing for a long time, PayPal will place your account on hold until you rebuild your positive pattern of selling goods.

  • You are a new seller and have just opened a new PayPal account.

Anyone new to selling items online will experience PayPal money on hold. It will take you a few days or months for you to build your trust which is not a bad thing in the long run. So, make sure you have a stable and consistent record, and all will be well with your PayPal account.



  • You are selling high-risk items.
See also  How to Receive Money on PayPal?

The minute PayPal notices that you are selling risky items, they will immediately place your account on hold. Selling items such as travel packages, tickets, computers, gift cards, and electronics will lead to your PayPal being placed on hold.

  • You have a lot of disputes, refunds, and chargebacks from customers.

PayPal will place your funds on hold if they realize that you have multiple customers complaining about various issues. Make sure that you resolve any issues that you may have with your customers to avoid being placed on hold. If you anticipate that customers’ goods are going to delay, simply notify your customers in advance to avoid being flagged.

Those are just some of the issues that can cause your account to be placed on hold. If you have resolved all the issues and you have no complaints or any suspicious things are going on, your account will be available within 21 days. If you want your payments to be released sooner, simply use a trackable delivery service that tracks activities.


Next time when you experience PayPal money on hold, just check out what you are not doing right, and the problem can be solved. Otherwise, always ensure that your customers are happy and always getting their deliveries on time.